At Nilerado, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your watch, you may return it within 30 days of delivery for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required to process any returns. Please contact our support team before sending your item back to receive return instructions.

Once we receive your returned item, our team will inspect it and process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method used at checkout. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was defective or incorrectly sent. For exchanges, we will ship the replacement product once the original item has been inspected and approved.

At Nilerado, customer satisfaction is our priority, and we are committed to making your shopping experience seamless. If you receive a damaged or defective product, please notify us within 48 hours of delivery, and we will arrange a replacement at no additional cost. We reserve the right to update our return policy as needed, so please check this page for any updates. If you have any questions, feel free to contact our support team—we’re here to help!

Let me know if you need any adjustments! 😊